Booking Terms & Conditions

ONLY A $275AUD DEPOSIT REQUIRED per tour

PAY THE BALANCE LATER

How To Book

  • Instant bookings are available through a live reservation system on the website.

  • Bookings can also be made via Whatsapp, calling in person, emailing or completing a booking form to advise on what tour and date/s you would like to book. A payment link will then be provided on how to pay a deposit of $275AUD per tour or full balance if the tour date is within 14 days.

  • All debit and credit cards are accepted including Mastercard, Visa, American Express.

  • Paypal payments are available at time of booking in reservation system.

  • Bank transfers are available at time of booking in reservation system. Please email a receipt after payment please.

  • Once a deposit is received a new link will be provided for the remaining balance 14 days before the tour date.

All prices quoted are in Australian dollars (AUD) and include all local Australian taxes and GST.


Cancellation Policy

For bookings after May 1, 2026

All cancellations must be given in writing to: info@personalisedsydneytours.com

  • Cancelling a tour within 48 hours of the tour date is non refundable.

  • Cancelling outside 48 hours: we will refund your deposit or full payment less any merchant banking transaction fees incurred.

  • External supplier’s cancellations policies are applied if optional activities have been booked such as visiting the Sydney Zoo, Featherdale Wildlife Park, Scenic World and wineries etc

For bookings prior to April 30, 2026

All cancellations must be given in writing to: info@personalisedsydneytours.com

  • Cancelling a tour within 72 hours of the tour date is non refundable.

  • Cancelling between 3 and 7 days of the tour date incurs a 50% charge of the full cost of the tour/s plus any incurred transaction surcharge/ fee.

  • Cancelling outside 7 days: we will refund your deposit less any transaction fees incurred.

  • External supplier’s cancellations policies are applied if optional activities have been booked such as visiting the Sydney Zoo, Featherdale Wildlife Park, Scenic World and wineries etc

We strongly recommend taking out travel insurance to insure against illness, flight cancellations/ delays and inclement weather.

In these circumstances Personalised Sydney Tours will do as much as possible to shuffle and reschedule your time with us (depending on availability).

We hope to meet you for an amazing time in and around Sydney!

 

photo credit: Destination NSW