Booking Terms & Conditions

How to book with Personalised Sydney Tours

All tours only require a $200AUD deposit and the balance can be paid later

HOW TO BOOK:

  • Call, email, or complete a booking enquiry form to advise on what tour and date/s you would like to book.

  • A link will then be provided on how to pay by debit or credit card. The link can also be found at the bottom of this website.

  • All debit and credit cards are accepted including Mastercard, Visa and American Express.

  • Each booking requires a $200AUD deposit per tour.

  • The remaining balance is required 7 days of the date of the tour/s. The same link can be used for payment.

  • Bookings within 7 days of the tour date will require full payment up front.

All prices quoted are in Australian dollars (AUD) and include all local Australian taxes and merchant fees.


Cancellation Policy

All cancellations must be given in writing to: info@personalisedsydneytours.com

  • Cancelling a tour within 72 hours of the tour date is non refundable.

  • Cancelling between 3 and 7 days of the tour date incurs a 50% charge of the full cost of the tour/s plus any incurred transaction surcharge/ fee.

  • Cancelling outside 7 days: we will refund your deposit less any transaction fees incurred.

  • External supplier’s cancellations policies are applied if optional activities have been booked such as visiting the Sydney Zoo, Featherdale Wildlife Park and Scenic World.

We strongly recommend taking out travel insurance to insure against illness, flight cancellations/ delays and inclement weather.

In these circumstances Personalised Sydney Tours will do as much as possible to shuffle and reschedule your time with us (depending on availability).

 

photo credit: Destination NSW